What we do for you
We (SILFRA Travels Pvt. Ltd.) operate our web sites allowing you to search for airline tickets, hotel rooms and car rentals.
Every time you submit a search request, we contact a number of our partners – including, but not limited to, service providers, airlines, hotels, travel agencies [collectively referred to as Our Partners – to provide us with a list of available options; then we sort out the results and present them to you. You can search, filter and browse the results until you find a suitable option and click on the corresponding record. At that time you are redirected to Our Partner and all your further interactions take place with them, not SILFRA Travels.
We constantly update the web site, the way the information is presented and add/remove Partners appearing in the search results. We do it at our own discretion.
We offer the service on a personal non-commercial basis.
What we don’t do for you
- We don’t sell tickets / bookings / etc. Our web site only allows you to search for travel products, but you pay directly to Our Partners on their web sites. Hence, if you have questions, suggestions or service inquiries, please forward them directly to Our Partner. All mentions of Our Partners, including their trademarks and logos, are made for information purposes only.
- We don’t recommend any tickets / bookings over other tickets / bookings. We provide the comparison tool and the information we collect from Our Partners. All decisions are yours.
- We don’t recommend one Partner over another Partner. Same reason as above.
What we don’t want you to do
- If you’re under 13 – using the web site without your parent’s or guardian’s supervision.
- Running automated search queries on our web site. This may affect the operation of our web site and make other users unhappy. This also includes spam and requests aimed at or likely to impair the performance and operation of the web site.
- The travel search service is provided to you “as is” without any warranties, including fitness for purpose. It provides generic information that doesn’t take your specific requirements into consideration. All the ticket/booking information we display comes from our partners and we don’t validate it for accuracy, availability, applicability, compatibility with your needs or citizenship / visa status, etc.
- We are not responsible for the validity of information outside of our control related to exchange rates, weather, time zones and time difference, travel time, etc. The information published in city guides may not be accurate and you use it at your own risk.
- We disclaim any responsibility for any actions performed by you based on the information presented or implied on our web site.
- Because we don’t sell anything (see above), we can’t guarantee the availability of tickets or bookings, or that the price given to us my Our Partners will be the same price you will pay.
- We don’t guarantee that the price that will be displayed to you will contain ALL the charges and fees, including, but not limited to: airport charge, fuel surcharge, departure tax, checked baggage fee, credit card processing fee, etc.
- We don’t guarantee your satisfaction with your flight or booking because the provisioning of service is beyond our control.
- Theoretically, our web site may go down or become unresponsive for a short period of time. In the unlikely event of this happening, we are not responsible for any inconvenience you incur.
- We may change these terms of usage at any time without advance notice.
Limitation of Liability
- Because we don’t charge you for anything, to the maximum extent permitted by the law of your country, we disclaim any liability for any damages arising from your use of SILFRA Travels web sites or from any aspect of your dealing with Our Partners.
- You agree to indemnify SILFRA Travels and its stakeholders against any claims, damages, losses, etc. brought by 3rd parties as a result of your misuse of the web sites, SILFRA Travels or Our Partners’ Intellectual Property.
- Your use of our web sites is governed by the International laws.